Outline — full article in progress
This page has the structure and introduction. The full article is being written by the network team. In the meantime, ask us directly.
A rate deck tells you what a carrier charges, not whether your calls will connect. Before you send traffic to a new wholesale VoIP provider, these twelve checks will tell you most of what you need to know — and a week of test traffic will confirm the rest.
Route quality
- Published ASR and ACD by destination (see ASR and ACD explained)
- Direct versus resold routes
Caller ID handling
- CLI guarantees in writing (CLI vs non-CLI)
Billing terms
- Increments, minimums and rounding
- Prepaid versus postpaid
Technical fit
- Codecs, CPS limits and capacity
- Interop with your softswitch
Support and NOC
- Hours, response times and escalation